Terms and conditions

We would like to welcome you to our website (www.goldenclassic.co.uk). By continuing to use this website you are accepting our terms and conditions of use. Please read these terms carefully before you start to use our website. If you do not agree with these terms and conditions, please refrain from using this site. In addition, please read our privacy policy and returns policy.

By using this website you are confirming that you are at least 18 years old or, if you are under the age of 18, that you are using this website with the consent of your parents or guardians.

Our website is operated by Golden Classic Ltd. We are a family company registered in England and Wales under company number 11273689 with a registered office address being 166 College Road, Harrow, United Kingdom, HA1 1BH. For simplicity, Golden Classic is also referred to as ‘we’, ‘us’ and ‘our’ in this policy. You can contact us by sending an email to info@goldenclassic.co.uk with any queries or concerns regarding this policy.

Access to our site

We provide access to this site on a temporary basis and we reserve the right to withdraw or amend the service we provide on this site at any time without a notice. We will not be liable if (for any reason) this site is unavailable at any time or for any period of time. We reserve the right to restrict access to some parts of our site or the entire site.

If you are provided with any piece of information as part of our security procedures (e.g. a password), you must treat such information as confidential. We reserve the right to disable any such information if you do not comply with this term of use.

Use of our website

By using our website, you agree:

  • Not use transmit or post any harmful information or software

  • That unauthorised use of this website might lead to a legal action against you for damages and/or a criminal offence

Security of this website is important to us. Therefore, we aim at ensuring that this website is free from any viruses or any other defects. However, we cannot guarantee that accessing this site will not cause damage to your device. By using this site, you agree that this is your responsibility to obtain adequate protection against any potential damages. In the unfortunate event that lead to you experiencing loss or damage by using our site, we will not be liable to you.

Intellectual property rights

By using this website, you agree:

  • To print off or download any information from our website for personal and non-commercial use only

  • Not to modify any materials that you printed off or downloaded from out site in any way

  • Not to use any photographs separately from the accompanying text

  • To acknowledge the source of any materials or information that come from our site

  • To return or destroy any copies of the material obtained from our site if any of these terms are breached

Reliance on information

We aim at ensuring that the information that we post is accurate at the time of publication and we aim at providing links to any external sources with the belief that all the information on the third-party websites is also accurate. However, this information is not intended to amount to advice on which reliance should be placed. Therefore, we will not be liable to you if you experience any damages or losses by being guided by this information.

We reserve the right to make any changes to this website at any time without a notice, including these Terms and Conditions. We leave the responsibility of reviewing our terms and conditions upon accessing this site with you. If you continue to use our website, you accept our terms. If you do not wish to agree with or review our terms and conditions, please refrain from using our website. You must not assign any of the rights or obligations to any third party unless we agree in writing.

Terms of business

Your order that is placed with us is subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

We will send you an email to acknowledge your order as soon as possible after the order is made. This email will include the confirmation of the goods ordered. However, this email is not a proof of order acceptance from us. When we dispatch your items, we will send another email to you confirming the dispatch of your items. This email will be our formal acceptance of your order.

We aim at sending order acknowledgement and order acceptance emails as soon as possible. We also aim at ensuring that these emails are legible and uncorrupted. However, we cannot guarantee that you will receive these emails.

In cases where we cannot fulfil your order, we will inform you via email and issue a refund. There are several potential reasons (although not limited to the examples provided). We might not be able to fulfil your order if:

  • A product is not in stock

  • Billing information is incorrect or unverifiable

  • Order is suspected to be fraudulent

  • We are unable to deliver the order to the address provided

  • We are under the influence of any of the following (but not limited to): any industrial action or strike, riot, civil commotion, invasion, terrorist attack or a threat of it, war or a threat of/preparation for war, explosion, storm, flood, earthquake, extreme weather conditions, subsidence, epidemic, any natural disaster, failure of telecommunications networks, failure of any means of transport

We will not be liable to you for any losses or damages if we cannot fulfil your order. However, we will issue a refund for payment made. Payment will be processed at the time of the order being place, however, this does not constitute our acceptance of the order.

If you change your mind after placing the order but before we dispatched your item(s), please contact us as soon as possible with your contact and order details. We will assist you in any way that we can. If part of the order is cancelled, postage and packaging fee will be recalculated on the price of the goods that you keep. This might affect your delivery charges.

If you change your mind after your order is dispatched, but within 14-day period, you can return your goods. This is subject to our return terms and conditions. We encourage you to review our returns policy before placing the order and a returns request. If you are eligible for a refund, repair or exchange, we will assist you in any way that we can. The costs of return postage lie with the customer. Appropriate postage insurance level needs to be selected when returning the item.

We aim at providing images that are a close representation of our goods. However, they are provided for illustrative purposes only. Your product might vary slightly from the images on our site, which might depend on factors such as different light. We also aim at providing measurements as accurate as possible. If you need any guidance on measurements, please contact us before placing the order.

Our liability

We aim at presenting accurate information on this site. However, any material presented on this site is provided without any guarantees, conditions or warranties. We will not be liable for any direct, indirect or consequential loss or damage that was caused by using (or inability to use) this site or any other site in connection with this site. We will not be liable for any loss of income, revenue, business, profits, contracts, anticipated savings, data, goodwill, time. We will not be liable whether caused by tort, negligence, breach of contract or otherwise, even if foreseeable.

We only supply our products for domestic and private use. Our products shall not be used for any commercial purpose. We have no liability to you for any loss of profit or business, or any interruption of business.

External websites

We might provide links to external third-party websites if we believe they might be of interest to you. However, these external websites are not under our control and we do not accept any liability in relation to your use of those external websites. If you choose to enter any external websites, you should review their own privacy policy as well as terms and conditions policy. We do not accept any responsibility in relation to the content of such websites, including (but not limited to) any advertising, content, goods and services they provide. We do not accept any liability in relation to any damages or losses caused the use of such websites.

Any links to our website made from external websites must be directed to our homepage. Written approval must be obtained before establishing any links to our site.

 Jurisdiction and applicable law

These terms and conditions of use are governed by and any disputes between us will be under the exclusive jurisdiction of the England and Wales law. However, we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.